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Known update issues

Edge Update: crash during update with msedgeupdate.dll 1.3.261.11

FixedKnown issue

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Summary

Some customers may experience a crash during an update when running MicrosoftEdgeUpdate.exe with msedgeupdate.dll version 1.3.261.11. Microsoft confirms the issue and states that EdgeUpdate with msedgeupdate.dll 1.3.263.3 contains a fix. The crash does not involve the Microsoft Edge browser or the Microsoft WebView2 Runtime.

Symptoms

MicrosoftEdgeUpdate.exe crashes during an update when it runs with msedgeupdate.dll version 1.3.261.11.

Affected

  • EdgeUpdate (MicrosoftEdgeUpdate.exe) with msedgeupdate.dll version 1.3.261.11
  • Not affected: Microsoft Edge (browser) and Microsoft WebView2 Runtime

Workaround

No workaround known.

Fix

EdgeUpdate with msedgeupdate.dll 1.3.263.3 contains a fix for this crash.

Recommendation

Check whether your devices run EdgeUpdate with msedgeupdate.dll 1.3.261.11. Make sure EdgeUpdate can update to version 1.3.263.3 or later, for example by allowing the update servers through firewalls and proxies. No action is needed for the browser or WebView2 Runtime.

Sources

Compiled from the sources listed and translated with AI (Claude); status and dates come from the vendor. The vendor’s statements are authoritative. Updated 1 Nov 2026, 18:24.

Where the information comes from

We continuously read the vendors’ official sources, community reports and trade media and summarise them in our own words, with a link to the source:

  • Microsoft: Windows release health (Windows 10/11, Server 2016 to 2025), Windows message center, known issues of Microsoft 365 Apps (Outlook, Excel, Word, PowerPoint), Edge, Intune, Autopilot, Windows 365 and Entra Connect, Microsoft KB articles with timelines, Exchange and Windows IT Pro blogs, optionally Microsoft 365 service health and message center
  • other vendors: Veeam KB, Citrix (known issues), Ubuntu and Debian (regressions), Broadcom (VMware), Fortinet, Cisco, Mozilla, Let’s Encrypt
  • community (title, short excerpt and link only, without the names of the authors): Microsoft Q&A, Microsoft Tech Community (discussions), Veeam R&D Forums, Eleven Forum
  • targeted web research with AI (Claude), e.g. on the updates of the month – this also finds discussions on Reddit and in forums; such entries are labelled as community reports until the vendor confirms them
  • early warning from trade media (title and link only): Born’s Tech and Windows World, BleepingComputer, AskWoody, Windows Latest, Windows Central, gHacks, The Windows Club, Deskmodder, Dr. Windows, WindowsArea, Frankys Web, heise online

Summary and translation with AI (Claude by Anthropic) – without any data of visitors.

Affected? We can help.

We check whether your systems are affected, apply workarounds properly and plan for dated changes in good time.