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Known update issues

Word: Sketched shape outline not visible after update to version 2509 (Windows) / 16.101 (Mac)

WorkaroundKnown issue

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Summary

After updating to version 2509 (Windows) or 16.101 (Mac), the Sketched Shape Outline in Word is not visible. Microsoft has confirmed the issue and lists a workaround. The Word team is still investigating.

Symptoms

The Sketched Shape Outline is not shown; the outline is displayed as a solid, straight line instead.

Affected

  • Word for Microsoft 365 (Windows), version 2509
  • Word for Microsoft 365 for Mac, version 16.101

Workaround

  1. Select a different Shape Outline for the affected shape.

Fix

Not fixed yet. The Word team is investigating.

Recommendation

If documents rely on sketched outlines, apply a different shape outline as a workaround and watch the Microsoft known-issues article for a fix. No further action is needed for other documents.

Sources

Compiled from the sources listed and translated with AI (Claude); status and dates come from the vendor. The vendor’s statements are authoritative. Updated 1 Nov 2026, 18:20.

Where the information comes from

We continuously read the vendors’ official sources, community reports and trade media and summarise them in our own words, with a link to the source:

  • Microsoft: Windows release health (Windows 10/11, Server 2016 to 2025), Windows message center, known issues of Microsoft 365 Apps (Outlook, Excel, Word, PowerPoint), Edge, Intune, Autopilot, Windows 365 and Entra Connect, Microsoft KB articles with timelines, Exchange and Windows IT Pro blogs, optionally Microsoft 365 service health and message center
  • other vendors: Veeam KB, Citrix (known issues), Ubuntu and Debian (regressions), Broadcom (VMware), Fortinet, Cisco, Mozilla, Let’s Encrypt
  • community (title, short excerpt and link only, without the names of the authors): Microsoft Q&A, Microsoft Tech Community (discussions), Veeam R&D Forums, Eleven Forum
  • targeted web research with AI (Claude), e.g. on the updates of the month – this also finds discussions on Reddit and in forums; such entries are labelled as community reports until the vendor confirms them
  • early warning from trade media (title and link only): Born’s Tech and Windows World, BleepingComputer, AskWoody, Windows Latest, Windows Central, gHacks, The Windows Club, Deskmodder, Dr. Windows, WindowsArea, Frankys Web, heise online

Summary and translation with AI (Claude by Anthropic) – without any data of visitors.

Affected? We can help.

We check whether your systems are affected, apply workarounds properly and plan for dated changes in good time.